Delivery & Returns Policy
Delivery policy
Cost of delivery will be dependent on the delivery address as well as the weight of your order.
The process is simple.
1) add the products to your cart and then checkout.
2) Provide your personal and contact details.
3) Once your order is received, cost of delivery will be calculated and a proforma invoice will be delivered to you via email. The email will contain a direct link to finalize your order.
Customers also have the option to arrange for private collection from any one of our five branches.
*Quotes are valid for 7 days. Or while stocks last.
*Pictures are for illustration purposes only.
*Subject to omissions or errors.
Returns policy
Returns/ cancellations of goods are accepted at the sole discretion of TILE IT and is subject to the following:
- Original purchase documentation must be presented.
- Full unopened boxes/packages returned within 30 days from date of invoice and provided we have stock in the same branch.
- All other grades/ markdowns and first grade specials: no guarantee whatsoever, sold voetstoots, no returns, no exchanges, no refunds, no cancellation.